Return Policy

All sales are final.   

You may request a return if it is a result of our error (you received an incorrect or defective item).

If you need to return or exchange an incorrect or defective item, please Contact Us with your order number and details about the product you would like to return or exchange. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  If you experience difficulty submitting your order, please Contact Us with your complete shipping address and contact information.

When you place an order, shipping rates are determined by your order total.   We ship orders complete via USPS or FedEx.   

Pre-Orders will ship once the product is available.   In-stock & pre-orders placed on the same order will be held and shipped complete.   To avoid a shipping hold, we recommend that you place Pre-Orders as a single order.      

In-Store Pick-Up

When you select this shipping option at check-out, we'll notify you by text/phone/email once your order is ready to arrange a pick-up.   Since we operate by appointment and do not have set hours, in-store pick-up isn't always the quicker option.